Terms and Conditions

Last Updated: March 27, 2017

1. Introduction.

This website (the "Site") is owned and operated by Promptfinder Network Limited. Your access to, use of, placing of an order, linking to the Site, use of software or downloading software on the Site (collectively, your "Access") is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this page and elsewhere on the Site ("Terms of Use"). If you do not agree with the Terms of Use, exit this Site. Your Access to the Site constitutes your agreement to be bound by the Terms of Use. We reserve the right to amend the Terms of Use at any time and you should periodically refer to them on this page and elsewhere on this site. These Terms of Use apply to the use of this website ("Site"), and by accessing this Site and/or placing an order you agree to be bound by the terms and conditions set out below. The Terms of Use of this Site do not affect your statutory rights as a consumer. "You" and "Your" means the person using this Site to order goods and subject to these Terms of Use.

"Promptfinder TM", "We", "Us", or "Our" means: Promptfinder TM
a product of Promptfinder Network Limited, Nigeria. RC: 1236525

2. Purpose.

The purpose of this Site is to provide a simple, convenient and cost-effective to connect customers, individuals or users to find the closest Local business, Organisations, places, news e.t.c. These business & Organisations have been given full technology companies to fully communicate with you the customer. Promptfinder aims to bridge the gap that has long existed between business and customers. We intend cementing and solidifying that relationship. With Promptfinder finding and searching for businesses, news places has become more fun than ever. By joining, members can view businesses, communicate with businesses, access their jobs, events, order products and services and do lot more.

3. Description of Service

We provide an array of Services. For Business & Organisations, these firms are given full technological virtual company which has an Operating System which helps fully automate their business operations. This operating system has various business packages such as advert system, Livechat, PR system, Logistics management and lot more. E-commerce delivery firms or couriers as also given a technology firm that gives access to online shops on the network. E-commerce delivery firms would get access to orders of online shops You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. You can communicate with business and enjoy their services and if you choose to do so, you can publish and share your personal information for business to communicate with you better.

4. Subscription to Beta Service

We may offer certain Services as closed or open beta services ("Beta Service" or "Beta Services") for the purpose of testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision, if any, to offer the Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that Promptfinder will not be liable to you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services for any reason.

5. Modification of Terms of Service

We may modify the Terms upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes to the Terms that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing Promptfinder notice by email within 30 days of being notified of the availability of the modified Terms if the Terms are modified in a manner that substantially affects your rights in connection with use of the Services. In the event of such termination, you will be entitled to prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Terms will be deemed to be your agreement to the modified Terms.

6. Dispute Resolution

Promptfinder encourages Sellers(Companies) and buyers(Customers) of your products or services offered on this Site to try and settle conflicts amongst one another. If for any reason this fails, users may contact Promptfinder’s Customer Support department for assistance.

7. Intellectual Property

A. Kindly note that all idea, concepts are been protected under Nigerian Patent and Trademark. You do not have any rights not to clone the Promptfinder platform.
B. Intellectual property (including copyright and trademarks in the materials and Services) other than those belonging to any person, organisation, company or group displaying, listing or advertising in the Services are owned by Promptfinder or its partners or affiliates (unless otherwise indicated) and you agree not to infringe on any intellectual property rights owned by Promptfinder or anyone else.
C.Nothing contained in the Services (including granting you access to the Services) should be constructed as granting any license or right to use any intellectual property displayed in the Services without the express written consent of Promptfinder.

8. Use of Information in the Services

A.Information contained in the Services is for your personal use only and may not be sold, redistributed or used for any commercial purpose (other than to correct or add information contained in the Services) including, but not limited to, the use of any business contact details for unsolicited commercial correspondence or the creation of customer lists. Any commercial use of this information requires the written consent of Promptfinder. You may download material from the Services for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.
B.You may not modify, copy, reproduce, republish, upload, post, data-mine, scrape, transmit or distribute in any way any material from Promptfinder or the Services including code and software. You must not use the Services for any purpose that is unlawful or prohibited by these Terms of Use.

9. Security, Access & Accuracy of Information

A. While Promptfinder takes all reasonable efforts to ensure the protection, privacy and integrity of any information you may provide, no data transmission over the internet is totally secure (though our engineers ensure we adhere to best security practices based on industrial standards) and the possibility exists that this information could be unlawfully used or observed by a third party while in transit over the internet or while stored on Promptfinder's systems or in the Services. To the extent permitted by law, Promptfinder disclaims all liability to you under the law should this occur.
B. As part of the Services, Promptfinder may respond to user requests or provide information (such as business information requested by users or customers) to users, by any of the following means: i.By Verbal communication;ii. By Connecting a user directly to a business via telephone conversation; iii. By sending an SMS message to the user;iv. By sending email; or v. Over the internet, mobile phone application or other technological device. C. Promptfinder cannot give you any guarantee of the accuracy of any business information or entity contained in the Services (Note that this informations are not owned by Promptfinder), including but not limited to the availability of any special offer set out in any listing.
D. It is your sole responsibility to obtain all necessary equipment and services equipment required to access and use the services.

10. Personal Information and Privacy

Personal information you provide to Promptfinder through the Service is governed by Promptfinder Privacy Policy. Your election to use the Service indicates your acceptance of the terms of the Promptfinder Privacy Policy. You are responsible for maintaining confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email to info@promptfinder.com or by calling us on any of the numbers listed on http://www.promptfinder.com/contactus/contact. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise.

11. Communications from Promptfinder

The Service may include certain communications from Promptfinder, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.

12. Complaints

If we receive a complaint from any person against you with respect to your activities as part of use of the Services, we will forward the complaint to the primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy Promptfinder in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant for enabling the complainant to take legal action against you. You understand that your failure to respond to the forwarded complaint within the 10 days’ time limit will be construed as your consent to disclosure of your name and contact information by Promptfinder to the complainant.

13. Fees and Payments (For Prompfinder Merchants)


Promptfinder reserves the right to require payment of fees for certain features of the Site. Should you elect to subscribe to such features, you shall pay all applicable fees, as described on the Site in connection with such features. Promptfinder reserves the right to change its price list and to institute new charges at any time, upon ten (10) days prior notice to you, which may be sent by email or posted on the Site. Use of the Site by you following such notification constitutes your acceptance of any new or increased charges.
  1. For merchants to enjoy our top business packages they would be required to pay a subscription fee for does packages otherwise settle for the free packages which requires no payments
  2. Each order you sell and successfully complete, accredits your account with a net revenue of the Percentage for Merchant (refer to our commision & subscription fee document).
  3. Promptfinderpay remitts money of goods and services paid by the Buyers directly into the Merchant's Bank account with a period of (T+1) 24 hours from time of payment
  4. Customers can not cancel an order after making payments except for extreme case of fraudulence or negligence on your part as a business.
  5. If an order is cancelled (for circumstance based on your negligence ), You are to refund funds to customer or buyers account within the space of 1 week.

14. Placing An Order and Paying for Services (For Prompfinder Buyers).

Promptfinder endeavours to deal with reputable third parties who provide quality service, however we accept no responsibility or liability for the quality or quantity of any goods or services delivered by or collected from said third parties. It is the responsibility of the customer to thoroughly check the supplied goods or services before agreeing to pay for an order. All questions regarding goods shown on this Site should be directed to the Company or Organisation(Merchant) who own such goods or services.
Users (Customers) should endeavour to provide correct Personal information in your Prompfinder user account profile page. Incorrect personal details may lead to problems or delays in delivery, so please ensure that you have included your correct contact and shopping address , email address and contact telephone number and alternate phone number in your User Promptfinder Personal details page.
Users (Customers) can track the progress of their orders by viewing their Order History. Users can also track their payment history by viewing all payments made on the promptfinder platform with full status of payments.
Please take note of the following
1. Payment:

  • Once your order has been accepted, this represents an agreement between you the customer and the Company or Organisation (Merchant). The Company or Organisation (Merchant) has sole responsibility for this order. Cash payments are made directly to the Company or Organisation (Merchant) fulfilling the order. If you have chosen to pay with credit or debit card on the Site then the transaction is processed by Promptfinderpay Payment system. Please note that Cost of Product of services is remitted directly into the Merchants bank account. Promptfinder does not hold cash paid by the customers.
  • In a case of Delivery physical items. Total delivery fees would be communicated to you before making payment. This delivery fee would be remitted to the Delivery firm that has been assigned to do that order.
  • All prices are inclusive of VAT and commissions for using Promptfinderpay and quoted in Nigerian Naira, This is Non-refundable.
  • Prices are subject to change and all goods are subject to availability.
2. Cancellation:
  • Please note that once you have made your order and your payment has been authorised you will not be able to cancel your order nor will you be entitled to a refund from the Merchant (Company or Organisation).
  • But on any case relating to fraudulent acts from the Merchant (Business or Organisation) or Returned orders (Read refund policy), Customers would be allowed to ask for a refund which would only happen when the customer has total declined and refuse to accept the service or products and has proven beyond all reasonable doubts that the Business in question as fallen short of Promptfinder business standards. Such a Business would have to refund within 1 week of refund request. Failure to do so Customer should report to the Promptfinder dispute team mail us.
  • An order may be subsequently cancelled by a Business or Organisation (Merchant) after you have received an email stating the order has been accepted. Promptfinder and its Merchant's( Business or Organisation) reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation. In any case were money is involved Customers would get monies refunded within a week of cancellation except for cases of circumtances beyond the human control.

15. Handling Orders.

  • When a buyer(User or Customer) orders a product or service, the seller (Company or Organisation) is notified by email or sms notifications on the site while logged into the account
  • Sellers (Company or Organisation) are required to answer to the order in the time specified as Avg Response Time on the profile detail page.
  • Sellers (Company or Organisation) are required to meet the delivery time they specified when creating their services. Failing to do so will allow the buyer (User or Customer) to cancel the order when an order is marked as late and may harm the seller's (Company or Organisation) rating.
  • Sellers (Company or Organisation) must deliver top quality service to buyers and mark the order as Completed.
  • With regards to Product oriented orders, Sellers (Company or Organisation) make avialable exact quality and version of product that a buyer (User or Customer) orders for on their Shopping system.
  • These Ordered product must be made available for the Delivery firm that the Seller (Company or Organisation) as assigned to make the delivery of the Order.
  • Upon Delivery of goods, Delivery firm are to flag that the goods have been delivered to customer.
  • Delivery firms as also mandated to respond to delivery of goods swiftly or they would be mandated to refund delivery in advert of any cancallation from the Buyer (User or Customer)
  • With regards to Events and Paybill orders, Sellers (Company or Organisation) are required to deliver top quality service as displayed on their service page
  • In cased of numerous complains from the Buyers (Users or Customers), Sellers (Company or Organisation) would be asked to refund if found quilty.
  • If Sellers (Company or Organisation) refuse to refund, Promptfinder would release personal information of the Seller (Company or Organisation) to the buyer (User or Customer) and advise the buyer (User or Customer) to take the neccessary legal actions against the Seller (Company or Organisation).
  • Users are responsible for scanning all transferred files or digital content for viruses and malware. Promptfinder will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.

16. Intellectual Property Rights

Kindly refrain from presenting other people's work as your own or overstate your own role in creating something. You are also not allowed to use other people's trademarks without permission. If you aren't sure whether your use of someone else's content or trademark in your own work is legal, you can consult publicly available reference materials at the copyright office in your home country or talk to an intellectual property attorney. If you want to report misuse of your own work or your own trademark by one of our Sellers (Companies or Organisations), you can contact Intellectual Property department.

17. Respect Privacy

Don't use Promptfinder to reveal private information about other people. You are prohibited from using Promptfinder to divulge private information about other people. You are also disallowed from uploading photographic portraits or images of identifiable people unless you have their permission. Pornography is highly prohibited from Promptfinder. Any attempt to upload such kind of content would result to Us blocking of your account.

18. Third Party Sites

The Site may permit you to link to other websites or resources on the Internet, and other websites or resources may contain links to the Site. When you access third party websites, you do so at your own risk. These other websites are not under Promptfinder's control, and you hereby acknowledge that Promptfinder is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply endorsement by Promptfinder or any association with its operators. You further acknowledge and agree that Promptfinder shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Content, goods or services available on or through any such website or resource.

19. User Generated Content

You may transmit or publish content created by you using any of the Services or otherwise. However, you shall be solely responsible for such content and the consequences of its transmission or publication. Any content made public will be publicly accessible through the internet and may be crawled and indexed by search engines. You are responsible for ensuring that you do not accidentally make any private content publicly available. Any content that you may receive from other users of the Services, is provided to you AS IS for your information and personal use only and you agree not to use, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise exploit such content for any purpose, without the express written consent of the person who owns the rights to such content. In the course of using any of the Services, if you come across any content with copyright notice(s) or any copy protection feature(s), you agree not to remove such copyright notice(s) or disable such copy protection feature(s) as the case may be. By making any copyrighted/copyrightable content available on any of the Services you affirm that you have the consent, authorization or permission, as the case may be from every person who may claim any rights in such content to make such content available in such manner. Further, by making any content available in the manner aforementioned, you expressly agree that Promptfinder will have the right to block access to or remove such content made available by you if Promptfinder receives complaints concerning any illegality or infringement of third party rights in such content. By using any of the Services and transmitting or publishing any content using such Service, you expressly consent to determination of questions of illegality or infringement of third party rights in such content by the agent designated by Promptfinder for this purpose.
Promptfinder cannot guarantee the authenticity of any data which users may provide about themselves. You acknowledge that all content accessed by you using the Site and all User Submissions provided by you are is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom. Under no circumstances will Promptfinder be liable in any way for any Content or User Submissions, including, but not limited to, any errors or omissions in any Content or User Submissions, or any loss or damage of any kind incurred in connection with use of or exposure to any Content or User Submissions posted, emailed, accessed, transmitted or otherwise made available via the Site.

20. Copyrights and Trademarks

You own the copyright of the Material(s) that you have submitted and bought on Promptfinder, You are granted the rights to distribute the Materials on any medium including TV, Print, Internet and mobile. You are also granted the rights to re-sell the Material and any part of the completed Material as a paid user. YOU RETAIN OWNERSHIP OF ANY COPYRIGHTS OR OTHER INTELLECTUAL PROPERTY RIGHTS APPLICABLE TO ANY MATERIALS YOU SUBMIT TO Promptfinder. You further agree that you will not upload, post or otherwise make available on the Site any material protected by copyright, trademark, or any other proprietary right without the express permission of the owner of such copyright, trademark or other proprietary right, and the burden of determining that any material is not protected by any such right is on you. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from any created material. You represent and warrant that: (i) you own the Materials posted by you on or through the Site, or otherwise have the right to grant the license set forth in this section, and (ii) the posting of your Materials on or through the Site and any other use of your Materials does not violate the privacy rights, publicity rights, trademark rights, copyrights, contract rights or any other rights of any person. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any Materials posted by you to or through the Site or created with the use of the Application.

21. Limitation of Liability


22. Inactive User Accounts Policy

We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days. In the event of such termination, all data associated with such user account will be deleted. We will provide you prior notice of such termination and option to back-up your data. The data deletion policy may be implemented with respect to any or all of the Services. Each Service will be considered an independent and separate service for the purpose of calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active. In case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.

23. Indemnification

You agree to indemnify and hold harmless Promptfinder, its officers, directors, employees, suppliers,agents and affiliates, from and against any losses, damages, fines and expenses (including attorney's fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party's rights, in violation of any law, in violations of any provisions of the Terms, or any other claim related to your use of the Services, except where such use is authorized by Promptfinder.

24. Sample files and Applications

Promptfinder may provide sample files and applications for the purpose of demonstrating the possibility of using the Services effectively for specific purposes. The information contained in any such sample files and applications consists of random data. Promptfinder makes no warranty, either express or implied, as to the accuracy, usefulness, completeness or reliability of the information or the sample files and applications.

25. Spamming and Illegal Activities

You agree to be solely responsible for the contents of your transmissions through the Services. You agree not to use the Services for fraudulent and illegal purposes or for the transmission of material that is unlawful, defamatory, harassing, libelous, invasive of another's privacy, abusive, threatening, harmful, vulgar, pornographic, obscene, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses or malicious code, or that which infringes or may infringe intellectual property or other rights of another. You agree not to use the Services for the transmission of "junk mail", "spam", "chain letters", “phishing” or unsolicited mass distribution of email. We reserve the right to terminate your access to the Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity.

26. Availability

This Site may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavour to notify customers in advance of any service unavailability, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time.

27. Limitations of Use

The Site is offered for use, subject to acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the sites by Promptfinder. In addition, some services offered through the Site may be subject to additional terms and conditions promulgated by Promptfinder from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into these Terms of Use by this reference. The Site is available only to individuals who are 13 years of age and above. By using this Site, you represent and warrant you are at least 13 years old; you are of legal age to agree to all terms and conditions contained therein or you have your guardians’ permission to do so, and that you have met all the foregoing eligibility requirements. Promptfinder may, in its sole discretion, refuse to offer its services to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access this Site is revoked in such jurisdictions. Modification of Terms of Use. Promptfinder reserves the right, at its sole discretion, to modify or replace any of the Terms of Use, or change, suspend, or discontinue its service (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Site or by correspondence via email. Promptfinder may also impose limits on certain features and services or restrict your access to parts or its entire Site without notice or incurring any form of liability. You are required to check the Terms of Use periodically for changes. Your continued use of the Site following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

28. Disclaimer of Warranties


29. Suspension and Termination

We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to legal@promptfinder.com within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request. In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate your user account if Promptfinder breaches its obligations under these Terms and in such event, you will be entitled to prorated refund of any prepaid fees. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password and deletion of all data in your user account.

30. Governing Law

The Terms of Use, Privacy Policy and any matter relating to this Site shall be governed by Nigerian law and any dispute shall be resolved exclusively in the courts of the Federal Republic of Nigeria We recommend you print a copy of these Terms of Use for your future reference. If you have any questions regarding these Terms of Use or any aspect of our service please Contact Us via legal@promptfinder.com

Copyright ©2018 Promptfinder. All Rights Reserved.